Travelling by Eurostar with a Disability.
Starting your holiday or trip with Eurostar can make your trip go smoothly. Eurostar have between 2 to 6 Disabled Wheelhair spaces per train for those travelling in your wheelchair. Disabled toilets are available in a few carriages on board currently normally 9 and 10. Later we will give you tips to make your journey smoother.
Wheelchair ramp at European station .
N.B. We need details of wheelchair width to makesure correct ramp available.
Eurostar have ramps at their stations to help you get on and off, to make sure you can travel in the comfort of your own wheelchair, Eurostar have a wheelchair user fare. You can also take one travelling companion with you at a reduced rate. For non wheelchair users assistance to and from train is available.
As seen a regular seat is available next to each wheelchair space - currently only 1 per carriage.
Above image shows layout of current disabled carriages on Eurostar.
After selecting your best departure station ring us with your dates of travel on 0843 886 9394 to allow us to check availability and to organise your accommodation, transfers etc.
Ebbsfleet Station - Nr Northfleet in West Kent
Ebbsfleet station is located approximately 10 mins from Junc 2 of the M25 near Dartford with easy access of M20, M2, A25, A21, A20 and A2. Local buses stop at the station as well as Fastrak B linking National Express Routes to Bluewater to Ebbsfleet station
In addition South Eastern Trains have a reguarly service from 17 Stations on the High speed rail line via Ebbsfleet International.
These include : St Pancras International, Stratford international , Ebbsfleet International, Gravesend , Strood, Rochester, Chatham, Gilingham, Rainham, Sittingbourne, Faversham, Whitstable, Herne Bay, Birchington-on-Sea,Margate , Broadstairs and Ashford International
Parking for 5,000 cars is available at a Cost of £5 to £13.00 per day. 20 min drop off and pick up bays available.
You may need help or to go to front of station to collect trolley.
Requesting Assistance
If you need mobility assistance or any help with luggage, our station staff will be pleased to help. Please speak to any of the Customer Service Assistants on the concourse.
Access to Trains
There is step-free access to all platforms.Please contact the train operator 48 hours in advance to book assistance.Eurostar do not operate a pre-booking service. Please speak to any member of our station staff or Eurostar staff. Southeastern Trains 0800 783 4524 24 hours a day, 7 days a week